Terms of sale (Clients)

Last updated: October 2026.

These terms of sale apply to every purchase made on hitworkers.com by a Client (advertiser) from MEDIASCALE LLP, a limited liability partnership registered in England and Wales under number OC461663, registered office 6 Eamer Crescent, Wokingham, England, RG41 1AJ. They complement the Terms of use.

1. Prepaid balance

The Service works with a prepaid balance in US dollars. The Client adds funds by card (Stripe); the amount is credited to the balance as soon as the payment is confirmed. The balance is used only to pay for tasks on Hitworkers.

2. Price of a task

The Client sets the price paid to each Worker per task (minimum shown in the client space). A platform fee, shown before launch, is added to it. The total shown before launch (number of workers × price + fee) is the maximum the Client can be charged for the task.

3. Budget, approval and refunds

When a task is launched, its full budget is blocked on the balance. Each approved proof is charged; each rejected proof is refunded to the balance immediately; when a task is stopped or completed, the budget of unused spots returns to the balance. A task refused by our team at review is fully refunded to the balance.

4. Review time and auto-approval

The Client chooses a review time when creating the task (24 h or 48 h). Proofs not reviewed when this time runs out are approved and charged automatically. Auto-approval cannot be undone.

5. Coupons

Coupons are promotional credits added to the balance. Unless stated otherwise, a coupon is worth $10, can be received once per account (and once per connection for sign-up coupons), and must be used to launch a task within 72 hours. A coupon can only be used once the account email address is confirmed. An unused coupon is removed from the balance when it expires. Coupons cannot be exchanged for cash.

6. Refund of the balance

Funds added to the balance are not withdrawable as cash during normal use. For any request about the balance (account closure, mistake), write to hello@hitworkers.com; each request is handled individually.

7. Right of withdrawal

The Service is provided to professionals. If you are a consumer, you agree that a task launched at your request starts before the end of the withdrawal period and you lose your right of withdrawal for that task once it has started.

8. Invoices

A monthly statement is available in the client space (Settings). Company details shown on it are those entered by the Client.

9. Disputes

Contact hello@hitworkers.com first; we answer within 30 days. These terms are governed by the laws of England and Wales.